Delivering Happiness Takeaway #1: Focus on culture and values And so I'm going to share with you my three key points and learnings from it as a summary of the book Delivering Happiness. One of the key reasons that this is such a great book is because it tells the story detail by detail about how they went about building this massive company without compromising on the things that are most important to them. Tony Shea is the author and the CEO of this company. And just in case you haven't heard of the company Zappos, they're are big ecommerce company in America that sells shoes. This is an excellent book for those of you who are looking to improve your company culture. Today I'm doing a book review of the title "Delivering Happiness: a path to profit, passion and purpose by Tony Hsieh. Transcript: Hi, it's Ben Lai from Sales Ethos.
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